Southlake, TX · Garage Door Service
Highland Village homes cluster around a 1993 median build year, putting most original torsion springs well past their cycle life. We drive out from Southlake to fix them.
The call we get from this side of the service area is usually the same: the door won't lift past a foot or two, or it slams down the last few inches instead of settling. Sometimes there's a loud bang from the garage first - that's the spring letting go, not the opener failing. People often blame the opener because that's the part with the motor, but the motor was never built to lift the door's full weight alone. That job belongs to the torsion spring, and once it snaps or loses tension, the opener just strains against dead weight until something else gives too.
Highland Village's housing stock centers on a median build year of 1993, which puts a large share of the doors we see here 25-30 years past install with springs still running on original hardware. A torsion spring is rated for a set number of open-close cycles, and a spring installed when a house went up in the early '90s has usually burned through that rating years ago, even on a door that gets modest daily use. The failure isn't random - it's a part reaching the end of a life span nobody wrote down anywhere on the house.
We start by winding down and removing the broken spring safely - this is not a job for a jack from the trunk and a pair of pliers, and any tech who tells you otherwise is guessing at your safety. We check the drum, cables, and center bearing plate at the same time, because a spring that snapped under tension often takes a cable or bracket with it.
The replacement spring gets matched to your door's weight, height, and drum size, not just swapped like-for-like from what's already up there, since 1990s-era doors sometimes carry springs that were undersized or over-wound to begin with. We also account for the heat this area runs through - our climate band cycles the metal through repeated expansion and contraction across the year, and that thermal cycling is part of what shortens a spring's working life alongside plain cycle count. Once the new spring's set, we balance the door by hand, not by ear, and run it through a full open-close cycle before we call it done.
We carry torsion springs in the sizes that match standard 7-foot residential door heights, which covers most of what went up during Highland Village's building years in the early-to-mid '90s. Cables, end bearings, and center brackets ride on the truck too, since those are the parts most likely to fail alongside a spring on a door this age.
What we don't carry as stock: springs for oversized custom doors or older extension-spring setups from houses built well before this area's median year. Those get special-ordered, and that means a second trip. It's not the answer anyone wants standing in a garage with a door stuck halfway up, but a mismatched spring pulled off a shelf just to finish the job same-day is how you end up back here in six months with a worse problem.
We're not going to put a number here that doesn't hold up once a tech is standing in your garage - spring cost depends on door weight, spring size, and whether cables or brackets need replacing alongside it, and those vary door to door even within the same neighborhood. What we can tell you is what drives the price up or down: single spring versus a matched pair on a double door, standard torsion sizing versus a special-order spring, and whether the job is a straight swap or includes hardware that failed with it.
A broken spring that's caught early, before it takes a cable or the bottom bracket with it, is almost always the cheaper repair. Left running on a bad spring, the opener and track absorb stress they weren't built for, and that turns a one-part fix into a multi-part one.
Torsion springs fail on cycle count and metal fatigue, not a single event, so there's usually no warning sign right before it happens. A door on a 1990s-era home has often gone through decades of daily cycles plus repeated heat expansion, and the spring simply reaches the end of what it was built to handle.
We'd rather you didn't. A double door normally runs on two matched springs, and forcing the opener to lift with only one working puts uneven strain on the track and hardware on both sides, which can turn a spring job into a track and roller job.
We run out of Southlake, about 11 miles away, and cover Highland Village as part of that service area. We don't keep a separate branch or crew stationed here - the same trucks and techs that work Southlake jobs handle this side of the area too.
Call or request a quote - tell us what your door is doing and where you are.
